Frequently Asked Questions

Who is the founder of Kriteera?

Aydın Yumuşak. He is a dedicated edupreneur besides being a passionate teacher. After many years of teaching experience, he is now focused on education policies and looking to get education fit into rapidly changing needs. He believes educational data is of vital importance and must be made use of when determining strategies to get the maximum of learning, experience and behavior change. Here you can go to his Linkedin page and check out. 

Do you have partners?

We have a dedicated team for the services we provide and we do have global partners that we get help from and/or work with. Our focus area is Education technologies and management along with producing content and creating solutions that will positively impact learning environment. Some of our global partners are located in the U.S, Canada and Norway.  Moreover, some of our Turkish partners are Techsolt and Ali Can Elagöz. 

Is Education Engineering really a thing?

Yes. We are seeking to implement the engineering mindset and smart design methods in the field of education and expecting to get learners achieve more in less time through experiencing, with the help of true strategies inferred by the real data, which is their own behaviors.


How can I make a payment?

You can make a payment through wire transfer or cash the day we have a contract ready to sign.

Can I a get a refund if I am not satisfied with the result?

You will get what you paid for and even little details of our operation or development will already be on the contract. So if you are not satisfied with any step that we will take for you, it’s probably better to mention in advance because unfortunately, we won’t be able to give you a refund as long as a demands on the contract are met.

Is there an advantage paying yearly over paying as I go?

Yes. You can get a discount of up to 45% if you choose to move forward with one of our yearly plans. Please contact to view the pricing plans of our services and the social learner platform. We will be happy to help.

When do you deliver?

Depending on the length and complexity of the project, deliveries are mostly completed in no more than 2 weeks. If a long term project, we weekly check with our customers. Alternatively, you are welcomed to reach us 7/24 for emergency situations.

What happens if the end result is not what I paid for?

At Kriteera, you most probably will get more than what you paid for. However, if you are not satisfied with the result, we are always open to discuss new options and developments that will meet your expectations. We are here to fix things, not break.

Can I make changes during the development phase?

After we start developing and/or implementing the project, small changes such as color, font or logo etc can anytime be changed. However, we are going to need to discuss the changes asked if they require us more time and resources. In the end, we do our best to help.